Focus on Human Needs: A core concept in design, focusing on finding and addressing human needs is central to the work we do at L+D.
Example: You may think that you need to update your dress code to address both the constant violations as well as constant conversation about what is appropriate. This card is an invitation to look closer at some of the underlying needs that may be creating the symptoms you are seeing in your hallway.
Dress code is a classic problem that will never be solved by adjusting the height of a student's skirt or outlawing the newest fashion trend that offends adult sensibility.
Dress code violations are about gender inequity and the need for equity and inclusion or the need to be and dress as one's self. They often represent larger statements about who is in and who is out, and when schools use this card, it invites the larger, more important conversations. Facilitator Tip: Solutions are nouns, and needs are verbs. When someone says, "we need a new dress code", they are providing a solution, not identifying a need. Push people to dig deeper and find the actual need that is not being addressed. This will push you to address the underlying unmet needs that are driving the symptoms that people are experiencing.